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Abby Houck

5 months ago

Ben’s Plumbing is amazing! I’ve had two plumbing emergencies and they absolutely came through both times. The first was in the middle of the night on a Sunday, and Nick showed up in under 30 minutes. He was so kind, professional, and calm, and he fixed everything fast while taking the time to explain what was going on. The price was more than fair for an after-hours call. When I needed their help again (for a different issue) Josh and Eph were at my house in about 20 minutes. When I mentioned I had guests coming, they offered to come back later that evening and didn’t even charge me for the first visit. That level of honesty and care is so rare these days. Nick then came out after hours that evening and fixed the issue at a great price. If you ever need a plumber, seriously call Ben’s Plumbing. They’re fast, trustworthy, and genuinely care about their customers. Huge thank you to Nick, Josh, and Eph for being absolute lifesavers!

Sarah Skamser

2 months ago

I selected this company from online reviews. it went very well. they arrived early. when I scheduled they said they might. think about it, could you complete jobs/errands in many different places and be sure of the exact time all would take? the plumbers, Nick and Eric, were professional, explained everything, listened and completed the work in a timely manner. they also had time for 2 small fixes, as they were running ahead of schedule. I will definitely call Ben's plumbing when plumbing work is needed!

B H

2 months ago

Ben’s Plumbing & Heating Co. is amazing! A few months ago, I had a stinky sewer problem, and from the moment I called, their team was professional, punctual, and incredibly knowledgeable. They diagnosed the issue quickly, explained all my options, gave me a fair price, and completed the job efficiently. John and Eph went above and beyond—courteous, respectful, and true pros. Reliable, friendly, and skilled—my Super Plumbing Heroes! 😊🪠

jeffydarko

a month ago

Honest and straightforward, with focus on doing quality work rather than extracting maximum immediate revenue from a customer. Due to drops of water appearing on the exterior underside of the overhang below my kitchen sink I suspected a small leak. After researching plumbers I chose Ben's Plumbing based on their positive reviews and BBB accreditation, switching from the firm we had used several times in the past. Derek and Taylor (Tyler?) arrived and were able to find the general area of the leak. In order to expose the pipes and pinpoint the leak, they concluded that a hole would need to be cut in the groove-and-tongue staggered planks that formed the underside of the overhang. Though they could cut the hole if I wished, they suggested that I have it done by a specialist for aesthetic reasons; Ben's could then return and fix the exposed pipe. I followed their suggestion. After the pipes were exposed I was able to locate the very wee leak. Ben's Plumbing then sent Derek and Taylor to do the repair. They did excellent work, and the total cost was very reasonable with no surprises. The office staff I communicated with (via text) to set up the two appointments, Michelle and Kiera, were a pleasure to deal with.

Seth McEvoy

2 months ago

When our disposer sprung a leak, we contacted Ben's Plumbing because they had outstanding ratings, reviews, and a great web site. Nolan and Eric did excellent work on everything we needed to have done, including extras we added to their work order. When a surprise electrical glitch was discovered, Nolan immediately jumped in to help us located an equally-highly-rated local electrician. All is now back up and running smoothly. A thousand thank you's to Nolan, Eric, and Michelle for being so professional and kind. They all did outstanding work and we are very grateful and happy we called Ben's Plumbing.

bev nyberg

a month ago

Josh and Alex were friendly, knowledgeable and and confident in solving our plumbing issue. We really enjoyed our experience with them! We highly recommend Ben’s Plumbing. A refreshing change from past negative experiences with other plumbing companies.

Carol W

2 months ago

Josh and Alex truly went above and beyond for us. They were here for three visits and handled some genuinely challenging work with professionalism and care. The main job involved replacing a toilet drain lead bend, which turned out to be very complex - they had to cut through a joist to do it properly, and one night they worked all the way until 7pm to make sure it was done right. What really stood out was everything they helped with outside the original scope. They installed both a toilet and a sink even though that wasn’t part of their job, and the sink required installing the faucet and assembling legs onto it, they just took it on without hesitation. They also went upstairs to help us diagnose a toilet valve leak and helped fix it on the spot even though that wasn't a part of their scope. We also had our 1-year-old baby at home during the work, and Josh and Alex were incredibly mindful of him the entire time; making sure stair areas were safe, keeping tools secured, and being very aware of where he was. As parents, that level of consideration meant a lot to us. Throughout the process, they were patient, thorough, and clearly cared about doing quality work, not just checking boxes. It’s rare to find tradespeople who are this willing to help when things get complicated. We’re incredibly grateful for their effort and would absolutely recommend them. If you’re working with this company, ask for Josh and Alex... you’ll be in very good hands.

Sharon Armbruster

a month ago

From the first call for help to job completion, this place was amazing. The person who helped me on the phone was kind, patient and knowledgeable. We called for help with a small, non emergent leak so didn't need someone to come right away, but they got us on the schedule later that week. Darin and his partner checked in to see if they could come earlier than the original window which was a great surprise. I showed them the problem, they asked some questions and got to work. Just over an hour later it was identified and fixed. This was one of my first needs for a plumber, and if I ever need one again I'm calling Ben's. Kind, courteous, clean, skilled and judgement free.

JJ Lee

3 months ago

I recently hired Brian from Ben’s Plumbing to replace my PRV (pressure reducing valve) and expansion tank, and I couldn't be happier with the result. Brian was incredibly knowledgeable and professional throughout the entire process. The installation was executed perfectly, and I really appreciated that the final price was exactly what was quoted—no surprises. I highly recommend Brian and Ben's Plumbing for anyone looking for honest, high-quality work.

Aaron Calvo Real Estate

2 months ago

We needed a new water heater, mine was 10 years old and I wasn’t waiting for a leak or emergency to have me make the call in a rush. We have special equipment and needed a good company to handle the install. Ben’s was referred to me by a contractor I worked with, but I still called 3 companies, (one didn’t show up and one didn’t follow up). Ben’s was quick to come to my house to provide an estimate and look at what I needed, they were prompt with an estimate returned to me, I had polite, knowledgeable installers who went the extra mile (Nick) and did things that probably should’ve been done 10 years ago to the piping and everything was reasonably executed. I am happy I used Ben’s I got great value and service.